Terms & Conditions
This document is an electronic record in terms of National Information Technology Development Agency Act, 2007 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the National Information Technology Development Agency Act, 2007. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Your use of the website www.Deluxe.com.ng (hereinafter referred to as "Deluxe.com.ng") and services and tools are governed by the following terms and conditions as applicable to deluxe.com.ng If you transact on deluxe.com.ng, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website you shall be contracting with Deluxe Products Limited, a company incorporated under Companies and Allied Matters Act, 1990 and with these terms and conditions constitute your binding obligations.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING
Use of the Deluxe.com.ng Website is available only to persons who can form legally binding contracts under Nigerian governing laws. If you are a minor i.e. under the age of 16 years, you shall not register as a member of Deluxe.com.ng and shall not transact or use Deluxe.com.ng website. As a minor if you wish to use or transact on Deluxe.com.ng, such use or transaction may be made by your legal guardian or parents who have registered as users of Deluxe.com.ng. Deluxe.com.ng reserves the right to terminate your membership and refuse to provide you with access to Deluxe.com.ng if it is brought to Deluxe.com.ng’s notice or if it is discovered that you are under the age of 16 years.
Your Account and Registration Obligations
When You use the Website or send emails or other data, information or communication to Deluxe.com.ng, You agree and understand that You are communicating with Deluxe.com.ng through electronic records and You consent to receive communications via electronic records from Deluxe.com.ng periodically and as and when required. Deluxe.com.ng may communicate with You by email or by such other mode of communication, electronic or otherwise.
Membership on Deluxe.com.ng is free. Deluxe.com.ng does not charge any fee for browsing on Deluxe.com.ng However Deluxe.com.ng reserves the right to charge fee and change its policies from time to time. In particular, Deluxe.com.ng may at its sole discretion introduce new services and modify some or all of the existing services offered on Deluxe.com.ng. In such an event Deluxe.com.ng reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and related policies shall automatically become effective immediately once implemented on Deluxe.com.ng. Unless otherwise stated, all fees shall be quoted in Nigerian Naira. You shall be solely responsible for compliance of all applicable laws including those in Nigeria for making payments to Deluxe.com.ng.
Pay on Delivery
Thank you very much for shopping with us at
deluxe online store. We very much appreciate your patronage over the time and
we believe that we have been able to serve you better. As part of the
management’s plan to expand its business operation across other states in Nigerian,
in a bid to offer efficient services to our customers from other cities apart
from Lagos, we would be commencing our pay-on-delivery service in Abuja and
Portharcourt. This gives our ordering customer in Abuja and Portharcourt the
convenience of paying for their goods at the point of collection. Deluxe online
store is poised at delivering peace of mind to our esteem customers no matter
the distance. For more information about this service, contact us via email or
call our customer service line.
Punctuality is the soul of business they
say and as part of our effort to improve on our services, most especially our
delivery time frame to meet our customer’s schedule, goods ordered from our
store will be shipped within 1-2 day of Monday-to-Saturday for customers within
Lagos state while orders made outside of Lagos state will be delivered within
Free delivery in Lagos
We offer free delivery of goods or items
ordered from our store to our customers in and around Lagos state. For
customers ordering from outside Lagos state, a handling fee of 500 naira will
be charged for every delivery. Also, orders on fashion product will attract 500
naira handling fee both for customer in Lagos and outside Lagos sate.
Use of Deluxe.com.ng Website
You shall not attempt to gain unauthorized access to any portion or feature of Deluxe.com.ng website, or any other systems or networks connected to Deluxe.com.ng Website or to any Deluxe.com.ng’s server, computer, network, or to any of the services offered on or through Deluxe.com.ng Website, by hacking, password “mining” or any other illegitimate means.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Deluxe.com.ng on or through the Website or any service offered on or through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through Deluxe.com.ng, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Deluxe.com.ng shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on Deluxe.com.ng.
It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on Deluxe.com.ng and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of Deluxe.com.ng, and that the recipient may use such information to harass or injure you. Deluxe.com.ng does not approve of such unauthorized uses but by using the Deluxe.com.ng Website you acknowledge and agree that Deluxe.com.ng is not responsible for the use of any personal information that you publicly disclose or share with others on Deluxe.com.ng. Please carefully select the type of information that you publicly disclose or share with others on Deluxe.com.ng
Deluxe.com.ng shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
Contents Posted on Site
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on Deluxe.com.ng is owned, controlled or licensed by or to Deluxe.com.ng, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
We view protection of Your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. If you object to your Information being transferred or used in this way please do not use Deluxe.com.ng Website.
By visiting www.deluxe.com.ng, third parties (such as AdRoll) may place cookies on users’ browsers for targeted advertising purposes only related to our products.
The description of the type of data that may be targeted include, IP addresses, cookie identifiers, and website activities.
This data may be used by third parties (such as AdRoll) to target advertising of our products on other sites in use by users of www.deluxe.com.ng
Users can opt out from receiving re-targeted and targeted adverts via this link www.aboutads.info
Disclaimer Of Warranties And Liability
This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on Deluxe.com.ng on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Deluxe.com.ng does not warrant that:
- This website will be constantly available, or available at all; or
- The information on this website is complete, true, accurate or non-misleading.
Deluxe.com.ng will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, Deluxe.com.ng website.
Deluxe.com.ng does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through Deluxe.com.ng website; their servers; or electronic communication sent from Deluxe.com.ng are free of viruses or other harmful components.
Nothing on Deluxe.com.ng constitutes, or is meant to constitute, advice of any kind.
All the products sold on Deluxe.com.ng are governed by different state laws and if Deluxe.com.ng is unable to deliver such products due to implications of different state laws, Deluxe.com.ng will return or will give credit for the amount received by Deluxe.com.ng from the sale of such product, that could not be delivered to you.
You will be required to enter a valid phone number while placing an order on Deluxe.com.ng. By registering your phone number with us, you consent to be contacted by Deluxe.com.ng via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Deluxe.com.ng will not use your personal information to initiate any promotional phone calls or SMS'.
While availing any of the payment method/s offered at Deluxe.com.ng, Deluxe.com.ng will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
- Lack of authorization for any transaction/s, or
- Exceeding the preset limit mutually agreed by you and between your "Bank/s", or
- Any payment issues arising out of the transaction, or
- Decline of transaction for any other reason/s.
All payments made against the purchases/services on Deluxe.com.ng by you shall be compulsorily in Nigerian Naira acceptable by the Central Bank of Nigeria. Deluxe.com.ng does not accept any other form of currency with respect to the purchases made on Deluxe.com.ng
Without limiting other remedies, Deluxe.com.ng may limit your activity, immediately remove your information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to Deluxe.com.ng website in the event, but not limited to:
If Deluxe.com.ng is unable to verify or authenticate any information you provide; or
This Agreement shall be governed by and interpreted and construed in accordance with the laws of The Federal Republic of Nigeria. The place of jurisdiction shall be exclusively in Lagos, Nigeria.
Jurisdictional Issues/Sale in Nigeria Only
Unless otherwise specified, the material on Deluxe.com.ng is presented solely for the purpose of sale in Nigeria. Deluxe.com.ng makes no representation that materials in Deluxe.com.ng are appropriate or available for use in other locations/Countries other than Nigeria. Those who choose to access this site from other locations/Countries other than Nigeria do so on their own initiative and Deluxe.com.ng is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than Nigeria, compliance with local laws, if and to the extent local laws are applicable.
Trademark, Copyright and Restriction
This site is controlled and operated by Deluxe.com.ng All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, noncommercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
Risk of loss
All items purchased from Deluxe.com.ng are made pursuant to a shipment contract. This means that the Risk of Loss shall remain with Deluxe.com.ng until the item is transferred to You. In the event that the items are damaged after receipt, the risk falls on the customer.
Deluxe.com.ng tries to be as accurate as possible. However, Deluxe.com.ng does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Deluxe.com.ng itself is not as described, your sole remedy is to return it in unused condition.
If Deluxe.com.ng comes across any difference in pricing resulting from typographic errors with regards to pricing or product information, Deluxe.com.ng shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.
Cancellation of order
Deluxe.com.ng reserves the right to cancel any order without any explanation for doing so, under situation where Deluxe.com.ng is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Deluxe.com.ng policy or for any reason. However, Deluxe.com.ng will ensure that any communication of cancellation of an order is intimated within appropriate time to the concerned person and any applicable refund(interest not applicable), will be made in reasonable time.
Limitation of Liability
IN NO EVENT SHALL Deluxe.com.ng BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF Deluxe.com.ng HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to firstname.lastname@example.org